Shipping Information

CHEERLUX Policies

1. Return PolicyEligibility: Items can be returned within [14 days] of receipt if they are in original condition, unused, and in the original packaging.Process: To initiate a return, please contact our customer service team at [contact information] for a return authorization.Refunds: Refunds will be processed within [3 days] of receiving the returned item.

2. Shipping PolicyShipping Methods: We offer various shipping options, including standard and expedited shipping. Costs are calculated at checkout.Processing Time: Orders are processed within [2 business days]. You will receive a tracking number once your order has shipped.International Shipping: We ship to select countries. Additional customs fees may apply.

3. Warranty PolicyCoverage: All products come with a warranty of [1year] covering defects in materials and workmanship.Claim Process: To file a warranty claim, contact our support team with your order number and details of the issue.

4. Payment PolicyAccepted Methods: We accept various payment methods, including credit cards, PayPal, and [other methods].Security: All transactions are processed securely to protect your personal and financial information.

5. Privacy PolicyData Collection: We collect personal information to process orders and improve our services. Your information will not be shared with third parties without your consent.Security Measures: We implement industry-standard security measures to safeguard your data.

6. Customer SupportContact Us: For any inquiries regarding our policies, please reach out to our customer service team

Damaged Goods Policy

1. Inspection Upon ArrivalCustomers are encouraged to inspect their orders immediately upon delivery.

2. Reporting Damaged GoodsIf you receive an item that is damaged, please contact our customer service team within [2 days] of receipt.

3. Required InformationWhen reporting damage, please provide:Your order numberA description of the damagePhotographic evidence of the damage

4. Resolution OptionsOnce your report is received, we will assess the situation and provide one of the following resolutions:A replacement of the damaged item at no additional costA repair of the damaged item (if applicable)

5. Return of Damaged GoodsIn some cases, we may request that you return the damaged item. We will provide a prepaid return shipping label for this purpose.6. Customer SupportFor any questions regarding damaged goods, please contact our customer service team